Privacy Policy
Effective Date: 19/12/2024
At The Secret Garden Cafe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, [insert website URL].
1. Information We Collect
We may collect and process the following personal data:
Personal Identification Information: Name, email address, phone number, and any other information you provide via our contact forms or newsletter sign-ups.
Technical Data: IP address, browser type, operating system, and information about how you use our website.
Cookies and Tracking Data: Data collected through cookies and similar technologies (see Section 8 for more details).
Affiliate Link Tracking: Information related to affiliate links clicked, which may include tracking IDs to determine referral commissions.
2. How We Use Your Information
We use your personal data for the following purposes:
To respond to your enquiries or feedback.
To process and manage your bookings or orders (if applicable).
To send promotional emails or newsletters (with your consent).
To improve our website’s functionality and user experience.
To comply with legal obligations or resolve disputes.
To track affiliate link usage and calculate referral commissions (if applicable).
3. Legal Basis for Processing
Under UK GDPR, we process your data on the following legal bases:
Consent: When you opt in to receive marketing communications or interact with affiliate links.
Contractual Obligation: To fulfil orders or services you request.
Legitimate Interest: To improve website performance or security.
Legal Obligation: To comply with applicable laws and regulations.
4. How We Protect Your Data
We take appropriate security measures to protect your personal data against loss, unauthorised access, and misuse. This includes secure hosting, encryption, and regular monitoring for vulnerabilities.
5. Sharing Your Information
We will never sell your data. We may share your personal data with:
Service Providers: Third parties we use to support our operations, such as payment processors, email marketing platforms, or affiliate networks.
Legal Authorities: When required by law or to protect our rights.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data (subject to legal obligations).
Right to Object: Object to the processing of your data for certain purposes.
Right to Data Portability: Request transfer of your data to another organisation.
To exercise your rights, please contact us using the form on our [contact page](insert link).
8. Cookies
We use cookies to enhance your experience on our website. These may include:
Necessary Cookies: Essential for website functionality.
Analytics Cookies: To analyse website traffic and performance (e.g., Google Analytics).
Marketing and Affiliate Cookies: To track affiliate link interactions and marketing performance.
You can manage your cookie preferences through your browser settings. For more details, see our [Cookie Policy].
9. Affiliate Links
Our website may contain affiliate links. If you click on these links and make a purchase, we may earn a small commission at no extra cost to you. Affiliate links help support the ongoing development and maintenance of our website. The inclusion of affiliate links does not influence our recommendations or content.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Bammas Cafe Co Ltd T/A The Secret Garden Cafe
Address: The Secret Garden Cafe, 19 South Street, Dorchester, Dorset, DT1 1BS
Email: Please use the form on our contact page